Important Information to Know
Jul 2, 2021
Regular Board Meetings - Phone in Option
Utility Customer Support Program
Governor's Proclamation is set to end on 9/30/21
With the Governor's Proclamation restricting late fees and shutoffs set to end on September 30, 2021, it is recommended that you pay what you can on your account, so that when the Proclamation is lifted you are not behind on your payments.
In an effort to assist customers who have fallen behind on their accounts during the Covid-19 Pandemic, the Board of Commissioners has adopted a Utility Customer Support Program to assist rate payers in bringing their accounts current. Initial program information can be found in the links below along with a Community Support Resources page where customers may be able to get assistance in paying some or all of the outstanding balance.
There will be more information to come in the weeks ahead and the program information will be updated as it is finalized and then provided to customers with past due accounts.
Thank you,
Valley Water District
District's adopted Utility Customer Support Program
Covid-19 Deferred Payment Agreement
The Deferred Payment Agreement Program will soon be availabe. Once the Proclamation is lifted Valley Water District will be sending out individual notices to Property Owners, giving them the opportunity to sign up for Deferred Payments at that time.
COVID-19 COMMUNITY SUPPORT RESOURCES
- a local government that works without taxes!
| Valley Water District will be closed for the following holidays in 2021: |
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New Year's Day
1-1-21
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Martin Luther King Jr. Day
1-18-21
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President's Day
2-15-21
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Memorial Day
5-31-21
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Independence Day (Monday)
7-5-21
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Labor Day
9-6-21
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Veteran's Day
11-11-21
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Thanksgiving
11-25 & 11-26-21
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Christmas
12-23 & 12-24-20
New Year's Day (2022)
(observed) 12-31-21
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Click here to go to the latest issue of the WET GAZETTE Newsletter.
ANNUAL WATER QUALITY REPORTS NOW AVAILABLE
Each year the District publishes a Consumer Confidence Report for each water system. To save money and resources, the report will no longer be mailed automatically to each customer. Each annual report is available online. Click on 'Forms' on the navigation bar to the left, then click on the 'Water Quality' tab to find your report. If you are unable to access the report online or would like to receive a copy by mail, please call the District office at 253-841-9698 or e-mail billing@valleywaterdistrict.com
Several Payment Options Available:
- Owners: Online Payments: WEB Payment and Online Account Access
- Tenants: Online Payments: Quick Pay option please contact VWD for account look up information for tenants. (ex:TEN-123456@water.com)
- Sign-up for Auto-Pay (only available to Property Owners)
- Cash, check or money order at the office (M-F 8am-4:30pm)
- Payment drop box at the office available 24/7
WANT TO GET YOUR BILLS EARLIER?
Sign up for Paperless billing and never miss a bill! Just click here to get the sign up form to fill out and return to us by mail or email.
Water Conservation ArticlesFaucet dripping? Toilet leaking? Water bill too high? Learn what you can do to save water - and money.
Important Information to Know
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