Valley Water District
14515 Pioneer Way E
Puyallup, WA 98372
888-205-0118  After Hours
253-770-8959  Fax
Valley Water District
Mission Statement

To provide safe and reliable water to all of the District's customers.

Office Hours: 7:00am - 3:30pm

Monday - Friday

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Water System Information
Sep 25, 2023
Sierra System - Well Test Pumping
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Mar 7, 2022
Buttes Emergency Well Replacement Project
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Apr 11, 2023
SERVICE INTERUPTIONS -SR162 Watermain Replacement Project
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Water Conservation Articles
Jul 26, 2023
Odd/Even Summer Watering
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Important Information to Know
Sep 7, 2023
Valley Water District Surplus Sale
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Aug 16, 2023
District's Heat Advisory Disconnect Policy
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Oct 12, 2022
New Office Hours in 2023
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Welcome to Valley Water District


Several Payment Options Available:

  • Property Owners: Online Payments and Customer Web Portal: WEB Payment and Online Account Access (Customer Web Portal)
  • Tenants: Online Payments: Quick Pay option please contact VWD for account look up information for tenants. (ex:
  • Sign-up for Auto-Pay (only available to Property Owners).  Property Owners can set up automatic payments through the Online Account Access (checking/savings or debit/credit card.  Debit/credit auto payments still have the 2.25% payment processing fee).  Registration required for online access.
  • Cash, check or money order at the office.
  • Payment drop box at the office available 24/7.

Want to Get Your Bills Earlier?
Property Owners can sign up for Paperless billing and never miss a bill! Just click here to get the sign up form to fill out and return to us by mail or email.

For any customers that are having a hard time paying their water bill here is a list of community support resources that may be able to help. Click on the link below for contact information.


Pierce County LIHWAP Program

- a local government that works without taxes!

Valley Water District will be closed for the following holidays in 2023:

New Year's Day



Martin Luther King Jr. Day


President's Day


Memorial Day




Independence Day


Labor Day


Veteran's Day

11-10-23 (Observed)


11-23 & 11-24-23

Christmas Holidays

12-25-23 & 12-26-23


Go to the latest issue of the WET GAZETTE Newsletter


Each year the District publishes a Consumer Confidence Report for each water system. To save money and resources, the report will no longer be mailed automatically to each customer. Each annual report is available online. Click on the system name below for the 2022 Water Quality Report for that system.  If you are unable to access the report online or would like to receive a copy by mail, please call the District office at 253-841-9698 or e-mail

Alderwood 2022 Water Quality Report

Buttes 2022 Water Quality Report

Chinook 2022 Water Quality Report

Country/Eldorado 2022 Water Quality Report

Puyallup Highlands 2022 Water Quality Report

Sierra 2022 Water Quality Report

Valley 2022 Water Quality Report

View Royal 2022 Water Quality Report

Winchester 2022 Water Quality Report

Water Conservation Articles

Faucet dripping? Toilet leaking? Water bill too high? Learn what you can do to save water - and money.

Important Information to Know
When is my payment due?

Your bi-monthly water bill is a statement for water service charges covering dates already passed. Per Washington law, your balance is due upon receipt. The due date of the 10th of the month is set to accommodate the collection of delinquent charges according to regulations for municipal corporations.

Therefore payment is due on the 10th day of the month following the bill date. Payments not received in the office by the 25th of the month are assessed a 10% late fee. Penalty Notices are mailed when this charge is incurred. See the Billing Procedures section of our website to read the full billing policy or call the office at 253-841-9698 if you have any questions about your billing cycle or current balance.

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