Valley Water District
14515 Pioneer Way E
Puyallup, WA 98372
888-205-0118  After Hours
253-770-8959  Fax
Valley Water District
Mission Statement

To provide safe and reliable water to all of the District's customers.

Hours: 8:00am - 4:30pm

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Valley Water District strives to maintain excellent communication and quality customer service. Here you'll find several articles we hope will be of interest and importance to you as you get to know more about your public water provider. We also count on you - the customer - to communicate your concerns and needs back to the District. When cooperation and communication flow smoothly, everyone benefits!

Online Payments - Credit Card Processing Fee Change

Credit Card Payments

Convenience Fee Change


Effective May 22, 2019 Valley Water District will be changing credit card processing companies to improve the level of service and information available to customers through the payment portal.  This change will allow customers to once again view thier billing and usage history.

The new fee effective May 22, 2019 will be 2.25% of the payment amount.  The $400 per transaction maximum has been increased to $1000.  

Online access can still be made through the District website.

Please contact the office at 253-841-9698 if you have any questions or concerns regarding the change.

Thank you

Sean Vance - General Manager


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