Valley Water District
14515 Pioneer Way E
Puyallup, WA 98372
253-841-9698  
888-205-0118  After Hours
253-770-8959  Fax
service@valleywaterdistrict.com
Valley Water District
Mission Statement

To provide safe and reliable water to all of the District's customers.

Office Hours: 7:00am - 3:30pm

Monday - Friday

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Articles

Valley Water District strives to maintain excellent communication and quality customer service. Here you'll find several articles we hope will be of interest and importance to you as you get to know more about your public water provider. We also count on you - the customer - to communicate your concerns and needs back to the District. When cooperation and communication flow smoothly, everyone benefits!

Faucet dripping? Toilet leaking? Water bill too high? Learn what you can do to save water - and money.

July 26, 2023Odd/Even Summer Watering

The Odd/Even Summer Watering Calendar

To promote water use efficiency, the District suggets that during the summer months, all residential and commercial customers follow the Odd~Even Outdoor Watering Calendar.

ODD: Following the odd/even watering schedule simply means that if your home address is an odd number, you set your irrigation system, or do your outdoor watering, on odd numbered days of the month.

EVEN: If you live at a even numbered address, set your irrigation system, or do your outdoor watering, on the even numbered calendar dates.

FACT: High demand on any water system puts added stress on all facility components. Pumps, motors, electricity consumption, and water reserves are all under strain during hot weather.

DO YOUR PART: Voluntary use of the recommended watering schedule historically brings good results. Please encourage your neighbors to participate.

Here are some other no-nonsense tips:

  • Use a hose nozzle that can be shut off.
  • Shut the water water at the house when finished with the hose. Letting water pressure remain in your hose will damage it and soon be a source of leaks.
  • Check landscape irrigation systems for leaks.
  • Repair, replace, or adjust sprinkler heads as needed.

 

September 20, 2011Check for Toilet Leaks

The most common source of household water leaks is the toilet

..and since the toilet is also the largest user of household water, you will save water and money by repairing a leaking toilet as soon as possible.

Follow these easy steps to test your toilet today.

  1. Carefully lift the lid on the toilet tank (behind the toilet bowl) and place a few drops of food coloring in the water.
  2. Do not flush the toilet for at least 15 minutes.
  3. If any of the dye shows up in the bowl before flushing, you likely have a bad flapper and you are losing a significant amount of water between flushes.

 

June 26, 2026Utility Billing Software - RFPs - under review

UPDATED - July 29, 2026

Valley Water District is currently reviewing the utility billing software proposals that were submitted to the District by the July 27, 2026, 3pm deadline. 

 

Valley Water District is seeking proposals to replace existing utility billing software.  Please click the link below for full RFP requirements and submittal deadline.

Utility Billing Software Request for Proposal

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