Articles
Valley Water District strives to maintain excellent communication and quality customer service. Here you'll find several articles we hope will be of interest and importance to you as you get to know more about your public water provider. We also count on you - the customer - to communicate your concerns and needs back to the District. When cooperation and communication flow smoothly, everyone benefits!
June 29, 2026Meter Replacement Project - begins in Eldorado System
Meter Replacement Project Information: Due to the age of approximately half of the water meters throughout the District Systems, the District has started a 3-year program to replace all the existing manual read meters with current radio read technology. When completed, all customer meters will be radio read, which will significantly increase the efficiency and accuracy of meter reading and billing. In addition, the upgrade to all radio read meters will eliminate the need to buy costly replacement meter reading equipment.
Eldorado System portion of the project begins the week of July 6th and is expected to last approximately 1 month.
Please click on this link to see the letter mailed out to the Eldorado System customers to notify them of the work that will be going on in the Eldorado System.
Eldorado System Meter Replacement Notice
Thank you for your patience during this project! If you have any questions or concerns regarding this project, please contact the District office at (253)841-9698 or service@valleywaterdistrict.com .
Valley Water District
Faucet dripping? Toilet leaking? Water bill too high? Learn what you can do to save water - and money.
July 26, 2023Odd/Even Summer Watering
The Odd/Even Summer Watering Calendar
To promote water use efficiency, the District suggets that during the summer months, all residential and commercial customers follow the Odd~Even Outdoor Watering Calendar.
ODD: Following the odd/even watering schedule simply means that if your home address is an odd number, you set your irrigation system, or do your outdoor watering, on odd numbered days of the month.
EVEN: If you live at a even numbered address, set your irrigation system, or do your outdoor watering, on the even numbered calendar dates.
FACT: High demand on any water system puts added stress on all facility components. Pumps, motors, electricity consumption, and water reserves are all under strain during hot weather.
DO YOUR PART: Voluntary use of the recommended watering schedule historically brings good results. Please encourage your neighbors to participate.
Here are some other no-nonsense tips:
- Use a hose nozzle that can be shut off.
- Shut the water water at the house when finished with the hose. Letting water pressure remain in your hose will damage it and soon be a source of leaks.
- Check landscape irrigation systems for leaks.
- Repair, replace, or adjust sprinkler heads as needed.
September 20, 2011Check for Toilet Leaks
The most common source of household water leaks is the toilet
..and since the toilet is also the largest user of household water, you will save water and money by repairing a leaking toilet as soon as possible.
Follow these easy steps to test your toilet today.
- Carefully lift the lid on the toilet tank (behind the toilet bowl) and place a few drops of food coloring in the water.
- Do not flush the toilet for at least 15 minutes.
- If any of the dye shows up in the bowl before flushing, you likely have a bad flapper and you are losing a significant amount of water between flushes.
June 26, 2026Utility Billing Software - Request for Proposal
Valley Water District is seeking proposals to replace existing utility billing software. Please click the link below for full RFP requirements and submittal deadline.