Valley Water District
14515 Pioneer Way E
Puyallup, WA 98372
253-841-9698  
888-205-0118  After Hours
253-770-8959  Fax
service@valleywaterdistrict.com
Valley Water District
Mission Statement

To provide safe and reliable water to all of the District's customers.

Office Hours: 7:00am - 3:30pm

Monday - Friday

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Articles

Valley Water District strives to maintain excellent communication and quality customer service. Here you'll find several articles we hope will be of interest and importance to you as you get to know more about your public water provider. We also count on you - the customer - to communicate your concerns and needs back to the District. When cooperation and communication flow smoothly, everyone benefits!

July 25, 2025ALDERWOOD Watermain and Service Line Replacement Project - updated

ALDERWOOD Watermain and Service Line Replacement Project - updated

Update 10/30/25

Updated Project Work Schedule for Alderwood Watermain Replacement

 


Updated Project Work Schedule for Alderwood Watermain Replacement

10/20/25 through 11/19/25

 


Update 10/13/25

Alderwood Watermain Replacement Project Work Schedule - see below


Update 10/1/25

Alderwood Watermain Replacement Project

Water Shutdown scheduled for October 7th 9am - 3pm

Notices will be delivered to the customers that will be affected by this shutdown.

Water will be off for the affected customers for much of that time.  Once the water is restored, the crew will be flushing to clear the air and discolored water from all pipelines.  Customers should refrain from using water until all flushing has been completed to limit bringing sediment into their household plumbing.

Please click on the link below for the notice that was sent out to the customers that will be affected by the shutdown.

Alderwood Notice for Water Shutdown on Oct 7th

If you have any questions or concerns regarding this project, please contact the District office at 253-841-9698 or service@valleywaterdistrict.com .

Thank you for your patience during this project.

Valley Water District

 


Update 9/26/25

Alderwood Watermain Replacement Project

2nd Water Shutdown scheduled for October 1st 8am-6pm

Notices have door hung for the customers that will be affected by this shutdown on October 1st from 8am - 6pm.

Water will be off for the affected customers for much of that time.  Once the water is restored, the crew will be flushing to clear the air and discolored water from all pipelines.  Customers should refrain from using water until all flushing has been completed to limit bringing sediment into their household plumbing.

Please click on the link below for the notice that was sent out to the customers that will be affected by the shutdown.

Alderwood Notice for Second Water Shutdown

If you have any questions or concerns regarding this project, please contact the District office at 253-841-9698 or service@valleywaterdistrict.com .

Thank you for your patience during this project.

Valley Water District


Update: 9/12/25

Alderwood Watermain Replacement Project

Initial Water Shutdown scheduled for September 17th 8am - 3:30pm

Notices have been sent out to the customers that will be affected by this shutdown on September 17th from 8am - 3:30pm.

Water will be off for the affected customers for much of that time.  Once the water is restored, the crew will be flushing to clear the air and discolored water from all pipelines.  Customers should refrain from using water until all flushing has been completed to limit bringing sediment into their household plumbing.

Please click on the link below for the notice that was sent out to the customers that will be affected by the shutdown.

Alderwood First Notice for Water Shutdown

A second shutdown with a similar timeframe will be necessary and will affect the same customers.  The date is still to be determined.  The District will provide 48 hours notice prior to the second shutdown.

If you have any questions or concerns regarding this project, please contact the District office at 253-841-9698 or service@valleywaterdistrict.com .

Thank you for your patience during this project.

Valley Water District


UPDATE: 8/4/25 10:30am

Emergency Watermain Repair 

Valley Water District has an Emergency Watermain repair on 145th St E  between 122nd Ave  E and 125th Ave E and has to shut off water for several customers.  The crew is on site working as quickly as possible to repair the water main and the water is expected to be restored today.  Thank you for your patience.


 

October 23, 2025SR 162 Phase 5 Watermain Shutdown October 28th

SR 162 Phase 5 Watermain Replacement Project

Water Shutdown scheduled for October 28th 9am - 1pm

Notices will be delivered to the customers that will be affected by this shutdown.

Water will be off for the affected customers for much of that time.  Once the water is restored, the crew will be flushing to clear the air and discolored water from all pipelines.  Customers should refrain from using water until all flushing has been completed to limit bringing sediment into their household plumbing.

Please click on the link below for the notice that was sent out to the customers that will be affected by the shutdown.

Notice of shutdown on Oct 28th

If you have any questions or concerns regarding this project, please contact the District office at 253-841-9698 or service@valleywaterdistrict.com .

Thank you for your patience during this project.

Valley Water District

January 30, 2025View Royal - City of Bonney Lake Utility Tax

Valley Water District has been notified that effective January 1, 2025, the City of Bonney Lake will be implementing the Bonney Lake Municipal Code 5.04, Utility Tax (Ordinance 1556 available to review on VWD website or City of Bonney Lake Website).  This tax applies to all water service revenue collected from any customers located within Bonney Lake City Limits.

Please see the links below for the notification that Valley Water District sent to the affected customers, the letter from Bonney Lake notifying the District about the upcoming utility tax, and the Bonney Lake Ordinance implementing the utility tax.

Valley Water District Notification to Affected Customers

Letter from Bonney Lake to Valley Water District

Bonney Lake Ordinance 1556

Anyone that is concerned with or opposed to this implementation should voice their concerns with the City of Bonney Lake Council members.

If you would like additional information regarding this issue, feel free to contact the District or reach out directly to any of the City of Bonney Lake Council Members.

Valley Water District

253-841-9698

Faucet dripping? Toilet leaking? Water bill too high? Learn what you can do to save water - and money.

September 20, 2011Check for Toilet Leaks

The most common source of household water leaks is the toilet

..and since the toilet is also the largest user of household water, you will save water and money by repairing a leaking toilet as soon as possible.

Follow these easy steps to test your toilet today.

  1. Carefully lift the lid on the toilet tank (behind the toilet bowl) and place a few drops of food coloring in the water.
  2. Do not flush the toilet for at least 15 minutes.
  3. If any of the dye shows up in the bowl before flushing, you likely have a bad flapper and you are losing a significant amount of water between flushes.

To learn about the care and repair of toilets, check into an online class at Toiletology 101. Be amazed at how easy and expensive this do-it-yourself project really is.

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