Water Billing Procedures

Valley Water District bills are created on bi-monthly (two-month) cycles. The District physically reads water meters once every two months prior to calculating water bills. Hence, a two-month bill reflects water and services already used.

If you are an Alderwood, Buttes, Puyallup Highlands or Valley customer, your payment is due on the even-numbered months (February, April, June, August, October, and December).

If you are a Chinook, Country/Eldorado, Sierra, View Royal, or Winchester customer, your payment is due on the odd-numbered months (January, March, May, July, September, and November).

Payment of your water bill is due no more than 10 days from the bill date.

• Payments made in cash, check, or money order can be received in the District Office. No debit or credit transactions are available in the office.
• Debit or credit transactions and electronic check payments can be made on the WEB Payment portal.  (Payment transaction fees will apply - minimum $3.00 or 2.25 %).
• A 10% penalty is charged if payment is not received by the 25th day of the month in which it is due.
• If payment is not received 30 days after the original due date, a $20.00 Termination Notice Fee is assessed to the account.
• When payment is not received within one week of the Termination Notice, a fee of $50.00 is assessed to the account and the water meter is shut off and locked.
• Full payment, including all late fees and penalties is required to restore service.

WATER RATES

The charges that appear on a bi-monthly billing statement are a break out of the base rate to show the distribution of revenue, so that the District’s customers may understand where their payments are going.

The Valley Water District Base Rate consists of combined maintenance and operation costs plus disbursement to the principle and interest payments on Public Works Trust Fund Loans and a 20-year Bond. 

Base Fee is the portion of the base rate that covers the maintenance and operational costs of your water system. With the monies collected for Plant Acquisition (referring to water system purchases) and Capital Improvements, the District makes the Bond and Public Works Trust Fund payments.

The rates shown below are for a regular residential (5/8” meter) with a single dwelling connection. For information on rates for additional types of service or other meter sizes please email the office or call 253-841-9698.

Monthly Residential Water Service Rate by System
(effective January 1, 2020)

Water usage rates are based on a two-month meter reading period.

CF: cubic feet - CCF: hundred cubic feet

top of page