Valley Water District
14515 Pioneer Way E
Puyallup, WA 98372
253-841-9698  
888-205-0118  After Hours
253-770-8959  Fax
service@valleywaterdistrict.com
Valley Water District
Mission Statement

To provide safe and reliable water to all of the District's customers.

Hours: 8:00am - 4:30pm

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Water System Information
Sep 21, 2022
Updated Country System - Emergency Repair 9/21/22
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Mar 7, 2022
Buttes Emergency Well Replacement Project
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Important Information to Know
Jul 2, 2021
Regular Board Meetings - Phone in Option
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Welcome to Valley Water District

Several Payment Options Available:

  • Owners: Online Payments: WEB Payment and Online Account Access
  • Tenants: Online Payments: Quick Pay option please contact VWD for account look up information for tenants. (ex: TEN-123456@water.com)
  • Sign-up for Auto-Pay (only available to Property Owners).  Property Owners can set up automatic payments through the Online Account Access (checking/savings or debit/credit card.  Debit/credit auto payments still have the 2.25% payment processing fee).  Registration required for online access.
  • Cash, check or money order at the office (M-F 8am-4:30pm)
  • Payment drop box at the office available 24/7

Want to Get Your Bills Earlier?
Sign up for Paperless billing and never miss a bill! Just click here to get the sign up form to fill out and return to us by mail or email.

For any customers that are having a hard time paying their water bill here is a list of community support resources that may be able to help. Click on the link below for contact information.


COMMUNITY SUPPORT RESOURCES

Pierce County LIHWAP Program

- a local government that works without taxes!

Valley Water District will be closed for the following holidays in 2022:

New Year's Day

12-31-21

(Observed)

Martin Luther King Jr. Day

1-17-22

President's Day

2-21-22

Memorial Day

5-30-22

Juneteenth

6-20-22

(Observed)

Independence Day

7-4-22

Labor Day

9-5-22

Veteran's Day

11-11-22

Thanksgiving

11-24 & 11-25-22

Christmas Holidays

12-23-22 & 12-26-22

(Observed)

 

Go to the latest issue of the WET GAZETTE Newsletter

ANNUAL WATER QUALITY REPORTS NOW AVAILABLE

Each year the District publishes a Consumer Confidence Report for each water system. To save money and resources, the report will no longer be mailed automatically to each customer. Each annual report is available online. Click on 'Forms' on the navigation bar to the left, then click on the 'Water Quality' tab to find your report. If you are unable to access the report online or would like to receive a copy by mail, please call the District office at 253-841-9698 or e-mail billing@valleywaterdistrict.com

 

Water Conservation Articles

Faucet dripping? Toilet leaking? Water bill too high? Learn what you can do to save water - and money.

Important Information to Know
When is my payment due?

Your bi-monthly water bill is a statement for water service charges covering dates already passed. Per Washington law, your balance is due upon receipt. The due date of the 10th of the month is set to accommodate the collection of delinquent charges according to regulations for municipal corporations.

Therefore payment is due on the 10th day of the month following the bill date. Payments not received in the office by the 25th of the month are assessed a 10% late fee. Penalty Notices are mailed when this charge is incurred. See the Billing Procedures section of our website to read the full billing policy or call the office at 253-841-9698 if you have any questions about your billing cycle or current balance.

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